Re: Phantomへの注文 - あき

2024/11/29 (Fri) 23:24:23

ありがとうございます。承知しました。

Re: Phantomへの注文 - ドリキン

2024/11/30 (Sat) 06:56:01

牙狼さん　ありがとうございます。
お手数おかけしますorz

Re: Phantomへの注文 - 牙狼

2024/12/24 (Tue) 11:34:53

ドリキンさん、フューサレージの件を問い合わせてみました。

「100PWAはFW430/350の強風用で、FW730/550には100EVOがベストマッチなので、IRIS　R - Slalom Pro PWAには100EVOを送っている」との回答でした。
なので、「既に100EVOもFW430/350も持ってるし、こっちは100PWAとWEB上に記載があったので注文したんだから、100PWAと交換してくれ！」としつこく言ったのですが、「申し訳ないがWEBの記載が間違っていたので、現在はWEBの記載を修正した」との回答で、交換に応じてくれそうにありません。

どうしましょうか？
以下、メールのやりとりです（上にいくほど直近のやりとりになります）。

Re: Phantomへの注文 - 牙狼

2024/12/24 (Tue) 11:47:13

Dear Hidehiro,

I am afraid we no longer deliver IRIS 100 PWA fuselage.
We had an issue on our website, it was outdated it has now been corrected.

Best

Alex UDIN
CEO
www.phantom-foiling.com

Le 23 déc. 2024 à 09:23, Hidehiro Kimura


Dear Alex,

Thank you for your reply.
I already have a 100 EVO Fuselage, and also have the 430 and 350 front wings.
On your website, the "IRIS R Slalom Pro PWA BUNDLE CONTENT" listed "New fuselage 100 PWA", so I ordered it.
( https://www.phantom-foiling.com/windsurf-shop/p/iris-r-slalom-pro )

So please replace the 100 EVO with the 100 PWA.

Regards,

Hidehiro Kimura


From: Alex Udin <alex@phantom-windsurfing.com>
Sent: Monday, December 23, 2024 3:50 PM
To: Hidehiro Kimura
Subject: Re: Phantom Foiling: Order Confirmed #518

Dear Hidehiro,

We no longer deliver the foil with the 100 PWA fuselage as the 100 EVO is much more adapted to the front wings you are using.
The PWA fuselage is designed for high wind with the 430 and 350 front wings

Best

Alex UDIN
CEO
www.phantom-foiling.com

Le 23 déc. 2024 à 01:31, Hidehiro Kimura


Dear Alex,

The foil has arrived. Thank you!
However, the fuselage included in the "IRIS R - Slalom Pro PWA" I ordered was "IRIS 100 EVO" instead of "IRIS 100 PWA (front wing positioned 30mm further back compared to the EVO 100 fuselage)".
Therefore, please replace the "IRIS 100 EVO Fuselage" that was mistakenly included with the "IRIS 100 PWA Fuselage."
I look forward to hearing from you.

Regard,

Hidehiro Kimura


From: Alex Udin <alex@phantom-windsurfing.com>
Sent: Friday, December 13, 2024 2:52 PM
To: Hidehiro Kimura
Subject: Re: Phantom Foiling: Order Confirmed #518

Dear Hidehiro,

Your order is being shipped this week from the factory in Thailand.
I will send you the tracking number shortly.

Best

Alex UDIN
CEO
www.phantom-foiling.com

Le 13 déc. 2024 à 04:49


Dear Alex,

I sent you an email last week, did you check it?
I'm also considering cancelling my order as I'm not sure when the foil I ordered will arrive.
Please reply!

Regards,

Hidehiro Kimura


From: Hidehiro Kimura
Sent: Saturday, December 7, 2024 9:00 PM
To: 'Alex Udin' <alex@phantom-windsurfing.com>
Subject: RE: Phantom Foiling: Order Confirmed #518

Dear Alex,

Today, I received a goybox and something I don't quite understand (photo attached).
Why did you send me these?
Also, I still haven't received the foils I ordered.
When will they be shipped?

Regards,

Hidehiro Kimura


From: Alex Udin <alex@phantom-windsurfing.com>
Sent: Friday, November 29, 2024 1:32 PM
To: Hidehiro Kimura
Subject: Re: Phantom Foiling: Order Confirmed #518

Hi,

Thanks for your order.
It will be shipped next week.

Best

Alex UDIN
CEO
www.phantom-foiling.com

Re: Phantomへの注文 - ドリキン

2024/12/24 (Tue) 17:41:10

交渉ありがとうございます!
PWAヒューサージでないと買った意味が半減ですが、変更は難しそうですかね。。

代替として、以下を安く買えないか（Shipping Cost無料等）交渉をお願いしたいのですがよろしいでしょうか。

色々とお手数おかけして恐縮ですが、
よろしくお願いしますorz

https://www.phantom-foiling.com/windsurf-shop/p/iris-100-pwa-fuselage-

IRIS 100 PWA Fuselage Sale Price:€244.00

Re: Phantomへの注文 - 牙狼

2024/12/24 (Tue) 21:05:06

了解です。
交渉してみますね！

Re: Phantomへの注文 - 牙狼

2024/12/26 (Thu) 17:37:52

ドリキンさん、あと10%なら値引きしてくれるそうです。どうしますか？
以下、交渉の内容です。

Dear Hidehiro,

We will stop the production of the 100 PWA.
I can offer a 10% discount.
Use the code: DIS10

Best

Alex UDIN
CEO
www.phantom-foiling.com

Le 24 déc. 2024 à 13:50

Dear Alex,

Okay.
But I'm not happy with that because I need a 100 PWA fuselage.
If you can't replace it, I will purchase a new "IRIS 100 PWA fuselage", so could you give me some discount?
(For example, free shipping...)

Regards,

Hidehiro Kimura

Re: Phantomへの注文 - 牙狼

2024/12/26 (Thu) 17:49:38

あと、私の100EVOが普通に使えてはいますが、ちょっとねじ穴が怪しくなってきたので、ドリキンさんに届いた100EVOをいくらかで買い取ってもいいですよ。

Re: Phantomへの注文 - ドリキン

2024/12/26 (Thu) 20:10:06

ありがとうございます。
購入希望しますので、再度の手続きとなりますが、
よろしくお願いします!

※100EVOの件は今度会話させて下さいorz